Privacy Policy

This Privacy Policy describes how BuzzIt LLC ("BuzzIt," "we," "us," or "our") collects, uses, and shares information when you use our wholesale beverage ordering service, including our website at buzzitin.ai, our customer portal, and our phone-based ordering line (collectively, the "Service").

01Information We Collect

We collect information you provide directly to us and information generated when you use the Service, including:

• Account and business information: business or account name, business address, and the names of authorized individuals on the account.
• Contact information: first and last name, mobile phone number, and email address.
• Order information: the products, quantities, and details of orders you place, including orders placed by phone with our automated ordering assistant.
• Communications: records of your interactions with us, including call records and text messages related to your orders.
• Technical information: basic information collected automatically when you visit our website, such as IP address and browser type.

02How We Collect Information

We collect information when you submit a form on our website, create or use an account in our portal, and when you place an order by phone. When you place an order by phone, you may provide your account name, your name, your mobile number, and your order verbally to our ordering assistant.

03How We Use Information

• To verify your account and authorization to place orders.
• To process, route, fulfill, and deliver your orders.
• To send you order confirmations, delivery updates, and account-related messages by text or email (where you have consented to text messaging).
• To credit orders to and notify the field sales representative assigned to your account.
• To provide customer support and respond to your requests.
• To operate, maintain, and improve the Service, and to comply with our legal obligations.

04SMS / Text Messaging

05How We Share Information

We do not sell your personal information. We share information only as follows:

• Service providers and subcontractors: with vendors who perform services on our behalf (such as messaging, hosting, payment processing, and delivery), only as needed to provide the Service.
• Your assigned sales representative: order details are shared with the field sales representative assigned to your account so they can support your account.
• Legal and safety: when required by law, regulation, legal process, or to protect the rights, property, or safety of BuzzIt, our customers, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated above, mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

06Data Retention

We retain information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

07Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

08Your Choices

• You may opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of your information by contacting us at justin@buzzitin.ai.
• Depending on your location, you may have additional rights under applicable privacy laws.

09Eligibility

The Service is intended for licensed businesses and individuals who are of legal age to purchase and handle alcoholic beverages in their jurisdiction. The Service is not directed to individuals under the legal drinking age, and we do not knowingly collect information from them.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date, and changes are effective when posted.

11Contact Us

If you have questions about this Privacy Policy, contact us at: